Terms &Conditions

Terms & Conditions

Terms of Use

Welcome to the Carry Maison website. Before using this site or placing an order, please read the following terms and conditions carefully. By accessing or shopping on this site, you agree to be bound by these terms.

1. Use of this website

When using this site, you agree to comply with all applicable local laws and these terms. The site may not be used for any unlawful or infringing purpose.

Carry Maison reserves the right to modify, update, or discontinue any part of the site at any time without prior notice.

2. Purchasing

All products are sold as described on the Carry Maison website, at the prices listed at the time of purchase.

By confirming an order, you agree to purchase the selected item and pay the amount due.

We do our best to keep product information accurate, but minor discrepancies in listings may occur due to inventory, formatting, or technical reasons. Carry Maison is not liable for any loss arising from such differences.

3. Payment

We accept all major credit and debit cards, as well as secure payment options including Shopify Payments and PayPal.

All payment information is processed through an encrypted, secure system. Carry Maison does not store full payment details on our servers.

4. Shipping

For full details, please refer to our Shipping & Returns Policy.

We will make every effort to dispatch orders within the estimated timeframe. However, Carry Maison is not responsible for delays caused by carriers, customs processing, or circumstances beyond our control.

5. Returns and refunds

Our return and refund process is set out in the Shipping & Returns Policy.

When submitting a return request, items must be unused and in their original condition, in line with the terms of that policy.

6. Your responsibilities

You confirm that all information provided to us is accurate, complete, and up to date.

You are responsible for keeping your account credentials secure. Any activity carried out through your account is considered to be your own.

You may not attempt to interfere with, damage, or gain unauthorized access to any part of the site, its systems, or its data.

7. Intellectual property

All content on this site — including text, images, design, trademarks, and other materials — is the property of Carry Maison or its licensors, and is protected under applicable intellectual property laws.

No content from this site may be reproduced, republished, or used commercially without prior written authorization.

8. Limitation of liability

While we make every effort to ensure the accuracy of information on this site, Carry Maison is not liable for any direct or indirect loss arising from the use of site content or purchased products.

We accept no responsibility for losses resulting from circumstances beyond our control, including force majeure events, third-party actions, or technical failures.

9. Governing law and disputes

These terms are governed by the laws of France.

Any dispute arising from these terms or your use of this site should first be addressed through good-faith negotiation. If a resolution cannot be reached, the matter will be referred to the competent courts of Paris, France.

10. Privacy and personal data

The collection, use, and protection of your personal information is governed by our Privacy Policy, which forms part of these terms.

Questions about these terms?

We're happy to help with anything before or after your order.