A recent Carry Maison order prepared before dispatch.
A little less guesswork.
Carry Maison is an independent online handbag retailer. We believe buying a bag online should come with a little less uncertainty.
Product photos can look beautiful, but what matters more to us is the piece that is actually being prepared for you.
That is why we check every order before dispatch and send you photos of the actual item prepared for your order.
You see it first. Then we ship.
We check the piece that is actually going to you.
Once your order is prepared, we review the overall condition and the details that matter most.
If we notice something that does not meet our check, we deal with it first rather than sending it simply because an order is waiting.
When the piece is ready, we photograph the actual item prepared for your order so you can look at the color, shape and details before dispatch.
You take a look first. Once everything looks right, we arrange shipment.
Sometimes a photo is all we need.
We do not want the service to end once an order has been placed or a parcel has been shipped.
If you are looking for another size, color or hardware combination, want to know whether a bag will fit your laptop, or simply have a photo of something you have been trying to find, send it to us.
Looking for a different color?
Prefer silver hardware instead of gold?
Need another size?
Missed a style that is no longer available?
We will check what may be available.
We cannot promise we will find everything. If we can find it, we will tell you. If we cannot, we will tell you that too.
We would rather give you a clear answer than make a promise just to make a sale.
Ask the ConciergeA few things we believe should be clear from the start.
We would rather explain how Carry Maison operates before you order than leave you to discover important details later.
If you are specifically looking for official brand authentication, official purchase documentation or boutique warranty service, we recommend purchasing directly from the brand or an authorized retailer.
We would rather let you judge for yourself.
Words like “best quality” and “perfect craftsmanship” are easy to write. We would rather show you the actual pieces we prepare, how we handle issues, and what customers tell us after their orders arrive.
A few things we intend to keep simple.
Pre-Shipment Check
The actual item prepared for your order is reviewed before dispatch.
Photos Before Dispatch
You see the piece prepared for you, not only the website photos.
Returns
Changed your mind? You can request a return under our return policy.
Talk to Us
Questions about size, color, hardware, shipping or another detail? Just ask.
You do not have to trust us because of a tagline.
Look at the actual item. Look at the details. Look at how we handle the order and how we communicate when something needs attention.
Then decide for yourself whether Carry Maison is the right way for you to shop.
See the actual piece. See how we work. Then decide.